About repair and after-sales service

Repair service

At our shop, we outsource the repair and repair of the purchased products.

If you have any request, please contact us from the inquiry form with the product photo attached.After the quotation, we will proceed with the repair procedure.

If you would like to adjust the size at the time of purchase, please let us know the size you want from the inquiry form.Although it will be an external order, we will do our best to accommodate it.


A craftsman specializing in jewelry repair will repair it.
For missing parts and stones, we will look for parts with similar age and atmosphere as much as possible and repair or repair them.

 

[Repair fee]

Prices vary depending on the material and situation.Please feel free to contact us for a quote.

【reference】
  • Repairing the stones of vintage costume jewelry  
  • Thread change for pearl necklaces, etc.   
  • Repairing chains for bracelets and necklaces    
  • Ring size adjustment      

 

[Flow until delivery]
  1. Inquiry for quotation
  2. Mail the item to our shop
  3. Repair period from 1 week
  4. Transfer / payment confirmation (payment will be made from our website)
  5. Handed over by mail or eco pouch
  • The repair period will vary depending on what is being repaired and the situation.
  • The shipping fee and transfer fee will be borne by the customer except in the case of initial failure. 
  • This applies to customers who live in Japan.

 

Click on the photo above orplease use this form.Go to the repair / service product page from.